Account help
Manage your account with ease.
Your account is the front door to your entire library. Here's everything you can do — and how to fix the rare hiccup.
We aim to reply within 2 business days.
Can't sign in
Use the Magic link option on the sign-in page. It works even if you forgot your password.
Change your email
Email amministrazione@safexeusrl.com from the original address. We'll migrate your library in a few minutes.
Delete your account
We'll honor a deletion request within 7 days. Your purchase history is kept only for tax compliance.
Other support topics